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FAQ:
♦ Q: Are you a factory or trading company?
A: We are professional manufacturer of flexible packaging, and have been in this field for 20 years.
♦ Q: Can you make customized items?
A: Yes, customized service is acceptable. Material, Thickness, Size, Printing can be customized your way. Most of bags are customized for customers.
♦ Q: What kind of design should I provide?
A: Please provide design artwork in AI or PSD file with layered graph.
♦ Q: If I do not have design, can you make design for me?
A: Yes, we can make design for you by our experienced designer. And it is for free.
♦ Q: Can I get samples of my own design before placing the bulk order?
A: Yes, of course. But there will be mold fee and cost to run the machine as well as the freight, which should be paid by customer.
♦ Q: Should we need to pay the mold cost again when we reorder next time?
A: No, it's just one time fee if the design do not change and it will be used for long time.
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